Ofcom customer satisfaction report

Today, Ofcom released their latest stats for TV, Broadband and Telephone provides, and it makes interesting reading. On Broadband suppliers: For the third consecutive quarter, Orange/EE generated the most complaints as a proportion of its broadband customer base at 0.57 per 1,000 customers in Q1 2013. Complaints were mainly driven by difficulties in changing provider and […]

UK’s appalling Instagram Act

As a creator who lives in the UK, this is terrifying. The Act contains changes to UK copyright law which permit the commercial exploitation of images where information identifying the owner is missing, so-called “orphan works”, by placing the work into what’s known as “extended collective licensing” schemes. Since most digital images on the internet […]

Ofcom does what, exactly?

From The Register reporting on Ofcom’s annual report: Ofcom has, for example, decided that treating all packets of internet traffic as equals without discriminating against particular protocols and services – trendily known as net neutrality – is a non-issue in the UK. While some mobile operators are blocking access to some services, the free market […]

The UK’s dire gas supply problem

The UK is running out of gas. Very rapidly indeed. So much so, that shortly after Easter cuts and rationing may be introduced, with industrial users and hospitals getting preferential treatment. via The Register.  The post contains three rather startling graphs that demonstrate the issues quite nicely. The UK is europe’s second largest gas consumer. […]