He then said of people using iPad-like devices, “A lot of those users are frustrated, they can’t type, they can’t create documents, they don’t have Office there.”
I think this is a clear indication of how out of touch and isolated from the real world Microsoft can be. If they’d actually asked consumers they would have seen that consumer satisfaction for the iPad is exceptionally high, five stars high according to JD Power.
Surface RT has other challenges, too. The return rate on the device was “very high,” Alexander said.
Hmm. Nailed it.
And how does that change when Microsoft release Office for the iPad next year?